Last updated: October 2026
Alignext is an online appointment-booking platform for service businesses. These Terms govern your use of the service. References to "we", "us", or "Alignext" refer to the Alignext service operator. By creating an account or booking an appointment through Alignext, you agree to these Terms.
Alignext lets businesses publish a booking page, manage appointments, staff and services, and communicate with their clients. Clients can book, reschedule and cancel appointments. We provide the software; the business you book with is responsible for the appointment itself and for its own conduct.
You agree not to misuse the service. In particular, you must not use Alignext to send spam or unsolicited marketing, upload unlawful content, infringe others' rights, attempt to disrupt or gain unauthorised access to the platform, or import contact lists you do not have permission to use. Email sent through the platform is strictly transactional (booking confirmations, reminders, account notices) — not bulk marketing.
Paid plans are billed in advance for the selected period. Usage above a plan's included limits may incur additional charges as shown at the time of purchase. Fees are non-refundable except where required by law and for the unused part of a prepaid plan period when you delete your account (Section 8); purchased SMS credits are not refunded. We may change pricing with reasonable notice.
You retain ownership of the data you put into Alignext. You grant us the limited rights needed to operate the service (such as storing and sending booking communications). Our handling of personal data is described in our Privacy Policy.
We aim to keep the service available and reliable, but it is provided "as is" without warranties of uninterrupted or error-free operation. We may perform maintenance and update features over time.
You may stop using the service and delete your account at any time. We may suspend or terminate access for breach of these Terms or unlawful use.
Before the deletion, the deletion screen first offers to download the whole account in one file. After the request the account is frozen for 14 days - until then you can cancel the deletion - and then it is deleted. Deleting stops billing: no new invoices are issued, and for the unused part of a prepaid period, counted from the day you asked, we issue a credit note and refund it: card payments to the same card, bank transfers by a transfer from us. How deletion works and what we keep: the Account deletion page.
To the extent permitted by law, Alignext is not liable for indirect or consequential losses, and our total liability is limited to the fees you paid for the service in the 12 months before the claim.
We may update these Terms; material changes will be communicated through the service. Questions about these Terms: support@alignext.io.